Chinese City Shenzhen Introduced “AI Civil Servants”

On Tuesday, Chinese city of Shenzhen has launched AI digital employees developed based on DeepSeek. In addition to having general DeepSeek capabilities, personalized intelligent entities tailored to the actual business processes of various departments and units have been customized, with the first batch meeting the needs of 240 business scenarios.

Currently, Shenzhen Futian District has launched 70 “AI civil servants” covering the entire chain of government services. This also means that 70 “AI civil servants” are officially on duty in Shenzhen. Through precise analysis at 240 government scene terminals, they will build a closed-loop ecosystem of “demand-training-scene application-iteration,” collaborating with Dintal digital employees to achieve an intelligent service upgrade by “technologically penetrating business,” covering diverse scenarios such as document processing, livelihood services, emergency management, and investment promotion. The personalized customization generation time has been compressed from 5 days to minutes, with a document format correction accuracy exceeding 95%, a 90% reduction in review time, and an error rate controlled within 5%. The “AI task supervision assistant” has improved cross-department task assignment efficiency by 80% and on-time completion rates by 25%.

The DeepSeek deployment work was organized by the Shenzhen Municipal Administration Service and Data Management Bureau. Previously, Shenzhen completed the deployment of the DeepSeek R1 (671B) full-blood version model on the government cloud on February 10 and organized city-wide operational training on February 13, becoming the first city in the province to deploy and apply DeepSeek city-wide under the government cloud innovation environment. In addition, the Shenzhen Municipal Administration Service and Data Management Bureau has equipped a 24/7 professional operation and maintenance team and operational service system to provide professional and efficient service response to government departments.

According to incomplete statistics, in just over a week, more than 200 companies have announced their access to DeepSeek, covering various fields such as basic telecommunications companies, cloud computing, chips, finance, automobiles, and mobile phones. Among them, many cloud platforms including Huawei, Alibaba, Baidu, Tencent, and JD.com have announced their access to the DeepSeek large model, and around 20 automotive companies have announced deep integration with DeepSeek in smart cabin scenarios or AI operations. Several securities firms, banks, and public funds have also stated that they have accessed the DeepSeek large model. Even world-class cloud computing giants such as Microsoft, Nvidia, and Amazon have announced their access to DeepSeek.

On the government side, many regions including Guangdong, Jiangsu, Inner Mongolia, and Jiangxi have announced the application of DeepSeek in government systems. According to a February 16 announcement from the WeChat official account “China Guangzhou Release,” the Guangzhou Municipal Administration Service and Data Management Bureau officially deployed and launched the DeepSeek-R1, V3 671B large model on the government extranet. The announcement stated that this large model deployment work relied on the implementation of the Digital Guangzhou Innovation Lab, which has completed deep adaptation of models such as DeepSeek-R1 to domestic hardware. It will promote the application of artificial intelligence large models in government fields such as livelihood policy interpretation systems and 12345 hotline work order dispatching through the government private network computing power. Government office work, urban governance, livelihood services, and other popular government fields have already begun exploring the optimization of work and service scenarios using the DeepSeek model.

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