Kingsoft’s Office Software WPS Denies Deleting User Local Files

On July 11, WPS, an office software suite owned by Kingsoft, was the target of rumors and speculation about the company’s honesty after it was suggested that the company had deleted user files stored on the company’s cloud and users’ local devices.

According to one Weibo blogger, WPS seems to have a function to delete online and offline files containing sensitive words. Some netizens believe that this behavior violates personal privacy while worry about losing their files.

In response to this question, WPS responded that the online document link in question was shared by a user recently which is suspected of violating the platform’s regulations. As a result, the platform prohibited others from accessing the link. This move has been misrepresented as deleting users’ local files.

WPS also said that as an office software suite developed over the last 30 years, the company always puts user experience and protecting user privacy first. The claim that users’ local files have been deleted is misleading, and the right to safeguard the legitimate interests through legal channels is reserved by the company.

WPS is an office software developed by Kingsoft which offers the most commonly used functions such as text, tables, powerpoint presentations, PDF reading and others. It has the advantages of needing very little memory to operate, has a quick response rate, multi-cloud functions, free online storage space and document templates.

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The domestic personal office service subscription business is the largest revenue source of Kingsoft. In the first quarter of 2022, Kingsoft garnered a business income of 868 million yuan ($129 million), up 12.26% year-on-year, of which domestic office service subscription business income was 426 million yuan, accounting for 49%.