Landlord Leased Wedding House in Mayi.com but All Was Stolen by Habitual Theif

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On the theft case a Hangzhou landlord encountered which was reported by media, Mayi.com said in a statement that, in July, after receiving the landlord feedback, it set up a working group on track. At present, the case is still under investigation and Mayi.com will continue to cooperate with public security for investigation.

Some media reported that one Hangzhou couple rented their newly-decorated wedding apartment on Mayi.com but they met habitual thieves who used Mayi.com App’s loophole — requiring real name and packed all things inside the room out when checked out.

After the couple reported the police, the police said the short rent was not legal, so there was a problem with the deal. On the second day of the report, the couple was asked by the police to make rectification within a prescribed time limit on the grounds that they operated short rent without permission.

Mayi.com today released a statement on its official Weibo account that after receiving feedback from the landlord in July, Mayi.com set up a working group to track it and advised the landlord to keep the relevant information and to report the police. The case is still under investigation and Mayi.com will continue to cooperate for the investigation and help the landlord.

In view of the media reports on non-real-name loophole, Mayi.com said it added the function of intelligent check-in in the new APP version, supporting face identification. User information will be verified when face recognition, online ID information and public security system ID information match with each other.

The following is Statement on the Theft of the One House in Hangzhou released by Mayi.com:

Dear landlords, tenants of Mayi.com and all our friends:

Recently, we noticed a report from the media that Mr. And Mrs. Bi, landlords in Hangzhou, met with professional theft. Responding the unfortunate experience, Mayi.com set up a working group to track it since we received the feedback from the landlord in July. Meanwhile, we advised the landlord to keep the relevant information and to report the police. We will continue to cooperate with the investigation and help the landlord.

Mayi.com always attaches great importance to personal and property security of both landlord and tenant. For the safety of the landlord, we require tenants to fill in the identity information and verify through the third-party authentication system. For the security of the tenant, we also strictly check the identity of the landlord and the information of the landlord through the ID card and the property certificate.

For a long time, how to ensure that the one that has passed online identity authentication is offline tenants and how to ensure the safety of both sides is always what short rent industry need to continuously improve. And in these aspects, we never give up exploring better solutions. In the new Mayi.com APP launched in September, we add the function of intelligent check-in, supporting face identification. User information will be verified when face recognition, online ID information and public security system ID information match with each other.

According to Guidance on Promoting Sharing Economy Development published by NDRC (National Development and Reform Commission), developing sharing economy is conducive to improving the efficiency of resource utilization and the quality of economic development. Undeniably, as a new model of rapid development, sharing economy does have a lot to do. We still have a long way to go to ensure the safety of users, and we need to work hard and forge ahead. We hope that the landlord and the tenant will give us the opportunity to improve. We also wish the public and friends from the press to supervise and remind us so that users could believe in us and industry could be healthier.

For the case of Hangzhou landlord, Mayi.com will cooperate with the local public security to provide the necessary assistance and will try to solve the case at an early date.

Thank you very much!

The Mayi.com

2017.10.01

This article originally appeared in Sina Technology and was translated by Pandaily.

Click here to read the original Chinese article.

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