Tencent Renews Company Mission and Vision — User-Centered and Tech for Social Good

Chinese internet giant Tencent has officially announced the company’s brand new mission and vision statement today through WeChat, adding on to its previously announced “tech for social good,” earlier in May. The firm’s official new mission is: User-centered and creating tech for social good.

The company’s primary goals, according to Tencent, are to make sure that everything it is doing will be centered on generating user value and integrating its corporate social responsibilities (CSR) into the products and services the company offers. With the newly stipulated mission, Tencent aims to promote technological innovation and cultural diffusion, the development and transformation of all other industries, and the sustainability of social development.

In an internal letter to employees, Tencent stated that aside from its mission and vision renewal, the company’s new values have also been updated to “integrity, progress, collaboration, and creation.” The revamped corporate values marks the third iteration of Tencent’s corporate culture since the first version was stipulated back in 2003.

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The Shenzhen-based internet giant also stated in the letter that the two most important guiding principles of Tencent are “user” and “responsibility,” maintaining that the company’s products and services are all designed with its users in mind and acts as an extension of meeting its CSR.

The total MAU of Tencent’s popular social messaging platform WeChat grew by 11% year-on-year to approximately 1,098 million by the end of 2018. In the most recently reported quarter, Tencent‘s WeChat had over 1.13 billion monthly active users from a wide range of age groups, according to Statista.

QQ, the company’s other popular social messaging platform, boasts an overall MAU of 807 million as of the end of 2018.

Tencent has, throughout the past, repeatedly leveraged its massive user base in China to empower other organizations and industries in China. During the 2008 Wenchuan earthquake disaster, Tencent assisted with the search and rescue operations of local governments through its emergency search and donation platform.

In November 2016, Tencent launched the China’s Child Safety Emergency Response (CCSER), built using WeChat’s massive network data and GIS technology, to find missing children. In June this year, Chinese police found missing children using AI facial recognition technology developed by Youtu Lab under Tencent.

“The power of science and technology is huge and its development is becoming more and more rapid. Making good use of science and technology will greatly affect the well-being of human society,” said Tencent in its internal letter signed by CEO Pony Ma. “We aim to promote technological innovation and cultural diffusion, the development and transformation of all other industries, and the sustainability of social development.”